Water Heaters Only, Inc Customer Reviews
We love customer feedback. We are lucky our customers love to tell us about the service we provide by leaving us online reviews, taking pictures with their new water heaters and sharing their experience with Water Heaters Only, Inc by video.
We also still receive handwritten letters from our customers praising the excellent service our technicians provide. Read for yourself to see why our customers have rated us 5 stars since 1968.
” Water Heaters Only replaced our home water heater. A very clean and quick installation performed by Loni. New water hoses and gas lines.
New earthquake straps, all for a reasonable price. They scheduled for the following day, so I was impressed with the turn-around time.”
John B, San Jose, CA review provided by Google
“Quick response, good service. Replaced my old leaking water heater in 2 hrs and cleaned up the surrounding areas. Drew did a great job.”
Hongyuan Z, San Jose, CA, review provided by Yelp.com
“My water heater started leaking, and I turned it off promptly. After making a few calls, I decided to try Water Heaters Only. There were a lot of good companies out there with very competitive prices, but I do not regret going with Water Heaters Only. Loni arrived within the 2 hour time window they gave me. He seemed very experienced and honest. He told me my water heater was 20 years old, and indeed, that was what other companies told me over the phone too (I gave them the serial number). Loni was fast and did everything with much ease. He finished much faster than the 1 hour they estimated. He even helped clean the area before putting the new heater on. I really appreciated that level of detail in his work. I’ve been using the new water heater for a few months now, and there has been no issues. Overall, I am very pleased with Loni’s work. He was prompt, skillful, professional and very friendly. I highly recommend Water Heaters Only.
Kim T, Cupertino, CA, review provided by Yelp.com
“Great service and quality of their work! When I called and explained the problem in detail, I asked if they had the part needed to fix it. When the gentleman arrived to do the repairs, he indeed said that he had the parts. If he didn’t, he wouldn’t charge for the trip. Very unlike some of their competition. These guys are a top rated company – use them if you have any hot water heater problems!”
Kirsty R, Los Gatos, CA Provided by Yelp.com
“Got a leak in the connector hose installed by Just Water Heaters 8 yrs ago, luckily not the heater itself. Called the number, connected to Water Heaters Only and heard the standard message how they provide the service to the old JWH customers, but don’t honor the warranty, which I found very convenient to the companies, however this scheme was put in place. Nevertheless, appointment was scheduled for the next morning with 2 hr window, technician John A. called 30 min prior to arrival, showed up on time, wrote up the quote and finished the work very professionally, stayed within the quote although several minor extra things turned up. Cleaned up everything after finishing, removed leaked water from the heater, warned about potential bubbles after water is turned on again… efficient and courteous throughout. One of the better contract experiences, recommended!
Ted G, San Jose, CA Provided by Yelp.com
“I couldn’t be more pleased with the service Kevin provided. He was very respectful of our home and truly took the time to teach me what I need to know for proper water heater maintenance. He was friendly, patient, and left the work area immaculate. There is no doubt I’ll gladly tell my friends and family of my experience with Water Heaters Only Inc. I’m a happy customer and again, can’t thank Kevin enough!!”
K.J. San Jose, CA Provided by Yelp.com
“We had a 5 Star experience with Water Heaters Only this weekend. When our water heater cracked on Saturday morning we immediately called our regular plumber. He couldn’t make it out until Tuesday, but told us we would probably be better off contacting Water Heaters Only anyway. Our plumber said they would be able to get us taken care of over the weekend, be less expensive than other companies, and most likely do a nicer installation as that is all they do. Yes, to all three. They couldn’t get to us Saturday because they didn’t have a 75 gallon tank on their truck, but they did get to us early Sunday morning. Their price was $200 less than we had been quoted last year when we looked into replacing the water heater. Our installer Steve was pleasant, informative, and did an excellent job. Finally, the man who helped us on the phone was very professional and give us a nearly exact estimate. ”
Larry F Campbell, CA Provided by Yelp.com
“Their serviceman was on time, very professional and they resolved the problem. The installer brought all the right parts the first time and got it all done right. He cleaned up afterwards…. We were especially grateful because the water heater had gone bad while we were on vacation.”
Jan G, San Jose, CA
“My water heater went out a 5am, I called Water Heaters Only they took my information and scheduled and appointment for later that day. Loni arrived with my new water heater installed is quickly and efficiently. Their prices are fair and the service people are professional”
Richard F, San Jose, CA
Read more of our customer reviews at our main site www.waterheatersonly.com or leave us a review by following our link below for instructions on how to leave us a review.